Limited Time Offer — Use code APB20 and save 20% on your booking
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Book directly with Airport Parking Bay for the best available direct rate
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No hidden fees · No third-party markups · Best direct rate with code APB20
●
Limited Time Offer — Use code APB20 and save 20% on your booking
●
Book directly with Airport Parking Bay for the best available direct rate
●
No hidden fees · No third-party markups · Best direct rate with code APB20
●
Common Questions Answered
Frequently Asked Questions
Everything you need to know about our authorised meet & greet parking service at Luton Airport — from vehicle handover to return collection.
Most Important Questions
Quick Answers
Where do I drop my car off?
You drop your car off at Luton Airport Car Park, Level 3 — our official, authorised handover location inside the airport car park. This is not the short-stay drop-off zone. Directions are in your confirmation email.
Are you an authorised Luton Airport operator?
Yes. We are a professional meet & greet provider and authorised operator at London Luton Airport. We are officially permitted to operate from within the airport car park at Level 3.
How do I get my car back on return?
Call us from baggage reclaim once you've landed. By the time you exit the terminal, your car will be ready and waiting at Level 3 Car Park. No shuttle, no waiting — straight to your vehicle.
Who will be handling my vehicle?
Our trained, professional staff handle every vehicle. All staff hold a full UK driving licence and are vetted and trained to our exacting service standards.
Are you available for early morning or late-night flights?
Absolutely. Our team is on-site 24 hours a day, 7 days a week — including weekends, bank holidays, and Christmas. However unusual your flight time, we will be there.
What if my flight is delayed?
We monitor all incoming flights and know about delays before you land. Your vehicle is stored safely in the managed Level 3 car park for as long as needed — no extra charge for flight delays.
All Questions
Complete FAQ
Drop-off is at Luton Airport Car Park, Level 3, which is located directly adjacent to the single terminal building at London Luton Airport. When you arrive, simply call or WhatsApp our team and one of our uniformed drivers will meet you at your vehicle. From the drop-off point it is a very short walk to the terminal entrance, so you can be inside the building with your luggage in just a few minutes.
Yes, Airport Parking Bay is an authorised and contracted operator at London Luton Airport (LTN). This means we have been vetted and approved by the airport itself and operate within its designated zones and standards. Choosing an airport-authorised operator like Airport Parking Bay gives you important peace of mind that your vehicle is being handled by a legitimate, accountable business rather than an unregistered third party.
Absolutely. When you land at Luton Airport, you simply contact our team and your vehicle will be brought to the designated collection point at Level 3 of the terminal car park. Airport Parking Bay tracks all inbound flights in real time using your flight number, so we know when you are landing and will have your car ready for you as quickly as possible after you clear arrivals.
Yes, Airport Parking Bay operates a fully 24/7 service, 365 days a year. Whether you are catching a 4 a.m. flight or returning after midnight, our drivers are available to meet you and manage your vehicle. Luton Airport is a popular hub for early-morning departures, and our round-the-clock service means you never need to worry about whether help will be available regardless of your flight time.
If your return flight is delayed, there is no need to contact us — Airport Parking Bay tracks all inbound flights in real time using your flight number. We will already know about any delay before you land and will adjust the timing of your vehicle return accordingly. You will not be charged for additional time caused by a flight delay, and your car will be ready and waiting whenever you come through arrivals.
Yes, we do accept last-minute bookings subject to availability. If your travel plans are confirmed at short notice, check our availability online at airportparkingbay.co.uk or call us on 07397 705 005 and we will do our best to accommodate you. That said, we always recommend booking as far in advance as possible — particularly during busy periods — to guarantee your space and secure the best rate.
We recommend booking your meet and greet parking as soon as your flight is confirmed — ideally at the same time you book your flights. During peak periods such as school summer holidays, Christmas, Easter, and half-terms, demand is especially high and spaces can fill up weeks in advance. Booking early also typically gives you access to the best prices, and remember you can save 20% at any time by booking direct with us using code APB20.
Airport Parking Bay carries motor trade insurance that covers customer vehicles while they are in our possession. At the point of handover, our driver will carry out a brief inspection of your vehicle and document its condition, so there is a clear record of the state of the car before and after your trip. We treat every vehicle in our care with the same level of attention we would give our own.
If you are travelling with another party and have two vehicles to park, we can absolutely accommodate this. When you make your booking online, simply book each vehicle separately and let us know in the notes section that both cars will be arriving together. Alternatively, call us on 07397 705 005 or WhatsApp us on 07534 185 858 and we will arrange both handovers at the same time so the process is as smooth as possible.
Our cancellation policy is set out in full in the terms and conditions provided at the time of booking. We understand that travel plans can change, and we aim to be as flexible as possible where we can. If you need to cancel or amend your booking, please contact us as early as possible by emailing customercare@airportparkingbay.co.uk or calling 07397 705 005 so that we can assist you and, where applicable, process any applicable refund.
Booking Airport Parking Bay is quick and easy. Visit airportparkingbay.co.uk/web/, enter your travel dates, outbound and return flight details, and vehicle information, then proceed to payment. The whole process takes just a few minutes. If you prefer to speak with someone, you can also call us on 07397 705 005 or WhatsApp us on 07534 185 858. Remember to use discount code APB20 when booking direct to save 20%.
Yes. Once your booking is confirmed and payment has been processed, you will receive a booking confirmation by email to the address you provided during the booking process. This confirmation will include all the details you need — your booking reference, drop-off instructions, our contact numbers, and information on how to reach us on the day. Please keep this to hand on your travel day and contact us at customercare@airportparkingbay.co.uk if you do not receive it within a few minutes.
The Level 3 car park is located within the terminal car park complex at London Luton Airport, directly adjacent to the main terminal building. When you arrive at the airport, follow the signs for the terminal car park and proceed to Level 3. Airport Parking Bay will provide you with detailed directions in your booking confirmation, and our team is always available on 07397 705 005 or WhatsApp 07534 185 858 to guide you if needed.
You do not need to wait with your car once the handover is complete. Our driver will briefly inspect the vehicle and document its condition, collect your keys, and then you are free to head straight into the terminal. The handover process is quick and straightforward — most customers are on their way to the terminal within a few minutes of arriving at Level 3. There is no need to wait for us to drive away before you proceed.
Airport Parking Bay accepts a wide range of standard passenger vehicles including saloons, hatchbacks, estate cars, SUVs, and MPVs. If you have a particularly large vehicle — such as a long-wheelbase van, a motorhome, or a vehicle with non-standard dimensions — please contact us in advance on 07397 705 005 so we can confirm whether we can accommodate it. We want to make sure everything is arranged correctly before you arrive.
Airport Parking Bay's meet and greet service is competitively priced for the level of convenience and security it provides. When you compare the cost of our service against the time saved by eliminating shuttle buses and long walks — particularly for a week-long or two-week holiday — many customers find that the difference in price over standard long-stay options is very modest. And when you book directly with us and use code APB20 for 20% off, the saving makes our service even more compelling.
Yes. When you book directly with Airport Parking Bay at airportparkingbay.co.uk, you can use the discount code APB20 at checkout to receive 20% off your total booking. This discount is exclusively available when booking directly through our website rather than through third-party comparison sites, so booking direct always gives you the best possible price as well as direct access to our customer support team.
If your business has employees who travel regularly from Luton Airport and you are interested in setting up a corporate account with Airport Parking Bay, please get in touch with our team directly. Contact us by email at customercare@airportparkingbay.co.uk or call 07397 705 005 to discuss your requirements and we will be happy to explore options that work for your organisation.
Yes, Airport Parking Bay is committed to providing an accessible and inclusive service. The meet and greet model is particularly well-suited to passengers with mobility difficulties or disabilities, as it eliminates the need to navigate car parks and shuttle buses with heavy luggage or mobility aids. If you have specific requirements — such as additional time for the handover, a ground-floor collection point, or assistance with luggage — please let us know when you book or call us in advance on 07397 705 005 so we can make appropriate arrangements.
Airport Parking Bay can accommodate both short breaks and extended trips. Whether you are going away for a long weekend or a four-week holiday, we are able to store your vehicle safely for the duration of your trip. When you make your booking online, simply enter your correct departure and return dates and we will confirm availability. If your plans change while you are away and you need to extend your stay, contact us as soon as possible on 07397 705 005 or customercare@airportparkingbay.co.uk and we will do our best to accommodate the change.
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